digital marketing agency in Dubai

Use business SMS services to maintain customer loyalty and retention.
In today’s economic climate, maintaining a loyal client base is increasingly important as competitors compete for market share and businesses strive to keep operating costs low. To stay focused, each organization must build customer trust and retain hard-won clients. As it turns out, it costs three times more to acquire new consumers than it does to retain existing ones. Contact with a digital marketing agency in dubai.

Customer loyalty and maintenance are critical for increasing corporate revenue. Studies have shown that expanding customer maintenance can dramatically increase an organization’s benefits. Businesses can use business SMS to communicate with their customers in order to support client loyalty and retention. Organizations see SMS as the best way to communicate with clients since it is rapid, concise, has a high readership (more than 98%), is less expensive than phone and post office mail, and encourages a speedy response. People always carry a cell phone, making it a great way to communicate.

So, how can a firm use SMS to increase client loyalty and maintenance? Here are some examples of how SMS can enhance customer dependability:

General SMS correspondence helps your brand stay in the minds of your customers.

Give excellent customer service. It is recommended that your customer service representatives communicate with clients via SMS.

Use SMS to confirm appointment times, lowering no-show rates and hence your expenses.

Encourage repeat purchases by giving timely notifications, such as insurance recharges, carport administrations, and so on.

Send out last-minute promotions via SMS to boost interest in your products and services.

Use SMS to confirm product arrival.

SMS marketing strategies can help to strengthen and increase brand recognition and awareness.

Allow your customers to send SMS messages back to you. SMS facilitates two-way communication with customers.

digital marketing agency in Dubai